Customer Service

Customer Service is Our Passion!

A strong national service network designed to keep your institution running without interruption.

Fast issue resolution

Priority response windows for institutional tickets.

Technical assistance

Hands-on help from engineers familiar with hostel environments.

Service reliability

Built-in redundancies and proactive monitoring.

Dedicated support

A relationship manager for every partner institution.

Our support process

A transparent, predictable workflow for every ticket — from logging to long-term follow-up.

1

Raise a request

Call, email or use the WebApp dashboard to log an issue.

2

Acknowledged

Our team responds within priority SLA windows.

3

Diagnosis

Remote checks first; on-site visit if required.

4

Resolution

Issue resolved and verified with your administrator.

5

Follow-up

We close the loop with reports and preventive guidance.

Talk to support
+91-7222822250

Hyderabad Head Office

Email us
tanishteltechnologies@gmail.com

We respond within one business day

Ready to bring secure calling to your institution?

Talk to our team for a free consultation, on-site assessment and a tailored deployment plan for your school or hostel.